How the Process Works
A straightforward path from your first message to a concrete proposal — no commitment required.
Steps
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01
Schedule a call
Write through the form or call during contact hours (Mon–Fri, 16:00–20:00 Polish time).
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02
Send us the details
A quick form gets us ready to talk — just describe what you need.
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03
Talk it through, free
Your first call costs nothing. We'll talk through your goals and where things stand today.
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04
Get your proposal
You'll walk away with the scope of work, the price, and a plan of action.
Content: How the Process Works
Getting started takes one contact and one free call — you'll walk away with a concrete proposal covering scope, price, and next steps.
What happens, step by step
- Book a call, or send a message during contact hours (Mon–Fri, 16:00–20:00 Polish time).
- A short form helps us prepare — just describe what you're looking for.
- Your first call is free. We'll talk through your goals and where your business stands right now.
- You get a proposal: scope of work, price, and a plan of action.
If you decide to move forward, there's a one-month notice period and no annual lock-in — you're never committed to more than that. Expect a progress report every month, written in plain business terms. Everything is delivered remotely, for clients in Poland and abroad,. In-person meetings are available in Poland's Kuyavian-Pomeranian region for anyone nearby.
Prefer to skip the call? You can order an application directly: pick a plan (a one-time license or a prepaid subscription), and your license key and installer link arrive by email once your payment is posted. Full rules: terms of sale.
Frequently asked questions
One-time purchase or subscription - what's the real difference?
A one-time license is a single payment with nothing billed afterward. A subscription - monthly or annual - is paid in advance and bundles in updates and support; shortly before each period ends we email you a payment link for the next one, and nothing is charged automatically. If the price for the next period changes, we tell you before renewal, and renewal only happens if you actively agree - say no, and the subscription simply lapses at the end of the period you already paid for, no penalty. If the price drops, you get the lower rate right away. Full terms are in our terms of sale.
Can I return an application or cancel the contract?
When we deliver your license right away, the standard 14-day right of withdrawal only falls away if three things are true: you specifically ask us to start delivery before that period ends, you confirm you understand you are giving up that right, and we send you written confirmation of the contract on a durable medium before releasing your key. That said, you can always flag a problem with conformity - a bad key, license verification that will not work, a missing update we announced, or a mismatch with what was described. In those cases you are entitled to a fix, a price reduction, or cancellation, and subscribers get a pro-rated refund for the affected period. Full details: Withdrawal information and Terms of sale.
Does the application work without an internet connection?
No - our apps need a steady internet connection the whole time you are using them, since they check in with our license server every 30 seconds. A short dropout will not stop your work right away: the app only pauses its features after about 2.5 minutes without a response, and picks back up automatically once the connection returns - no restart, no re-entering your key. Each license is tied to one computer, identified by hashes of your system ID and network adapter addresses; you can move it yourself from your account once every 30 days, or reach out to us for more frequent changes. If our license server is down for longer than 2.5 minutes, we make up for it by extending your prepaid Subscription. See section 9 of the Terms of sale for details.
What will AutomaizeIT's services cost me?
Every service has a published starting price, shown net of tax. Where you land depends on your catalog size, how many sales channels you run, the current state of your campaigns and analytics, and the scope of work involved.
Does the management fee cover my ad spend?
No - those are separate. Your Google Ads or Allegro Ads budget is paid straight to Google or Allegro. What you pay us is a flat management fee that doesn't change with your ad spend.
How much notice do I need to give to cancel?
Just one month - there's no annual contract locking you in.
Does the first call cost anything?
No charge for that first conversation, and it doesn't obligate you to anything further.
How will I know things are working?
You'll get a monthly report written in plain business language, not just a dashboard of advertising metrics.
When can I reach you?
We're based in Poland, so we're available Mon-Fri, 16:00-20:00 Polish time (CET/CEST) - that lines up with roughly 10 a.m.-2 p.m. Eastern and 7-11 a.m. Pacific, except for a few weeks in March and around late October/early November, when the hours run an hour later in US time because the US and the EU change clocks on different dates. Replies usually come the same or next business day.
Can we ever meet in person?
Almost everything happens remotely, for clients in Poland and abroad alike. If you are near the Kuyavian-Pomeranian region of Poland, an in-person meeting can be arranged.
Do you add sales tax or VAT for US customers?
No. Our service prices are net. For customers outside the EU, including the United States, no Polish or EU VAT is added (0%), and we don't collect US state sales tax. For how that affects your own bookkeeping, check with your accountant.
Why are prices shown in dollars but invoiced in PLN?
We're a Poland-based company, so invoices and payments are always processed in PLN. The dollar amount you see is an indicative conversion at the National Bank of Poland's exchange rate, rounded up - your card issuer or bank handles the actual conversion when you pay, and may apply its own rate or fees.