When we deliver your license right away, the standard 14-day right of withdrawal only falls away if three things are true: you specifically ask us to start delivery before that period ends, you confirm you understand you are giving up that right, and we send you written confirmation of the contract on a durable medium before releasing your key. That said, you can always flag a problem with conformity - a bad key, license verification that will not work, a missing update we announced, or a mismatch with what was described. In those cases you are entitled to a fix, a price reduction, or cancellation, and subscribers get a pro-rated refund for the affected period. Full details: Withdrawal information and Terms of sale.